Fadac Resources and Services – Our client, a leading Electronics retail company with high brand electronic products is recruiting suitably qualified candidates to fill the position below:Responsibilities

Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Talking staff/clients through a series of actions, either face to face or over the telephone
Troubleshooting system and network problems and diagnosing and solving hardware/software faults
Replacing parts as required
Providing support, including procedural documentation
Supporting the roll-out of new applications
Setting up new users’ accounts and profiles and dealing with password issues
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Prioritizing and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other professionals
Testing and evaluating new technology
Conducting electrical safety checks on computer equipment.

Requirements

B.Sc/HND in Computer Science or any other related course
Minimum of 3 years experience
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritize and delegate
A keen eye for detail

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